Analysis of Job Satisfaction on Employee Engagement Impacted on Turnover Intentions at PT Hilti Nusantara’s Account Manager

Ariwinata (), Harmein Nasution and Linda Tri Murni Maas
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Ariwinata: University of North Sumatra
Harmein Nasution: University of North Sumatra
Linda Tri Murni Maas: University of North Sumatra

A chapter in Proceedings of the 19th International Symposium on Management (INSYMA 2022), 2023, pp 520-528 from Springer

Abstract: Abstract This research was conducted at PT Hilti Nusantara addressed at The Garden Center Building Level 3, Unit 3–11 Cilandak Commercial Estate, Cilandak KKO Street, Pasar Minggu, South Jakarta. This study aims to examine the Job Satisfaction on Employee Engagement Impacted on Turnover Intentions at PT Hilti Nusantara Account Manager. This research is a quantitative type of research that uses causality and inferential. The number of samples in this study was 43 respondents. In accordance with the hypothesis that has been formulated, inferential statistical data analysis was done using SmartPLS (Partial Least Square) software. Based on testing that has been done, the test of the significance of direct influence shows that the independent variable (Job Satisfaction) has a positive and significant effect on the improvement variable (Employee Engagement). Satisfaction with Pay, Satisfaction with Promotion, Satisfaction with co Worker, Satisfaction with Supervisor, and Satisfaction with Work itself can influence Employee Engagement by 38% and Turnover Intention by 64.5%.

Keywords: Job satisfaction; employee engagement; turnover intentions (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-008-4_66

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