Analysis of Workload, Employee Placement, and Employee Engagement on Employee Job Satisfaction at Medan Customs and Excise Office

Bosker Edward Hutabarat (), Prihatin Lumbanraja and Isfenti Sadalia
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Bosker Edward Hutabarat: University of North Sumatera
Prihatin Lumbanraja: University of North Sumatera
Isfenti Sadalia: University of North Sumatera

A chapter in Proceedings of the 19th International Symposium on Management (INSYMA 2022), 2023, pp 571-579 from Springer

Abstract: Abstract One of the important aspects of human resource management is measuring employee job satisfaction. Job satisfaction is an individual’s general attitude towards his job. This study analyzes the influence of workload, employee placement, and employee engagement on employee job satisfaction at Medan Customs and Excise Office. The study was conducted on 71 employees of Medan Customs and Excise Office. Data collection technique using a survey method was used by distributing questionnaires and processed by SPSS. The study results show that workload, employee placement, and employee engagement simultaneously influence employee job satisfaction; the workload has a significantly negative influence on employee job satisfaction, employee placement has a significantly positive influence on employee job satisfaction, and employee engagement has a significantly positive influence on employee job satisfaction. This study can provide input and consideration for the Medan Customs and Excise Office on the influence of workload, employee placement, and employee engagement on employee job satisfaction.

Keywords: Workload; employee placement; employee engagement on employee job satisfaction (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-008-4_73

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DOI: 10.2991/978-94-6463-008-4_73

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