Research on Customer Value Evaluation Index System in the Form of Proxy Purchase Electricity

Xinnan Zhou (), Jing Xiang, Shuochen Han and Ying Li
Additional contact information
Xinnan Zhou: State Grid Jibei Electric Power Co., Ltd.
Jing Xiang: Economic and Technical Research Institute of State Grid Jibei Electric Power Co., Ltd.
Shuochen Han: State Grid Jibei Electric Power Co., Ltd.
Ying Li: State Grid Jibei Electric Power Co., Ltd.

A chapter in Proceedings of the 2022 3rd International Conference on Big Data Economy and Information Management (BDEIM 2022), 2023, pp 4-10 from Springer

Abstract: Abstract The national development and reform in 2021 issued a notice (the development and reform office price 809), the establishment of the power grid enterprise agent purchasing mechanism, which marks the overall acceleration of the process of electricity market, power grid companies in the market positioning and face the market environment and power supply relationship has undergone major changes. As a new function entrusted to the power grid company by this reform, agent power purchase has had a profound impact on the company’s service standards, service mechanisms and service processes. This paper aims to study the value evaluation system of power customers in the new situation, and provide support for the establishment of an efficient power purchase customer service system and the construction of an optimized development strategy for customer service.

Keywords: agent purchasing; customer value; evaluation index; data mining (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-124-1_2

Ordering information: This item can be ordered from
http://www.springer.com/9789464631241

DOI: 10.2991/978-94-6463-124-1_2

Access Statistics for this chapter

More chapters in Advances in Economics, Business and Management Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().