JakLingko: The Implementation of Integrated Transportation Approach in Jakarta Smart City

Azzam Akmal Arif, Felicia Kyla Falyani, Vera Sari and Raden Isma Anggraini ()
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Azzam Akmal Arif: IPB University, School of Business
Felicia Kyla Falyani: IPB University, School of Business
Vera Sari: IPB University, School of Business
Raden Isma Anggraini: IPB University, School of Business

A chapter in Proceedings of the Business Innovation and Engineering Conference (BIEC 2022), 2023, pp 310-316 from Springer

Abstract: Abstract Jakarta is one of the big cities which has already implemented the concept of a smart city. To be a smart city, Jakarta has to improve its efficiency, maintain its progressive in technology, and deliver environmentally friendly service, without compromising the social aspects. Transportation has become the major problem to solve especially due to high traffic congestion in Jakarta which hinder Jakarta's purpose to create a smart city while delivering sustainable development for smart mobility for the city. The purpose of this paper is to review the implementation of technology platforms to address the transportation problems in Jakarta and to provide reference and recommendation to improve service delivery. The findings show that the three indicators of improving the quality of public transportation in Jakarta, including integration, reach, and the number of users of public transportation still need improvements to make the JakLingko app user friendly, and trusted by the people to be used. Recommendations are given to provide more promotion to the online application and to improve the smoothness operation of the application platform.

Keywords: JakLingko; Smart city; Smart mobility; Technology platform (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-144-9_30

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DOI: 10.2991/978-94-6463-144-9_30

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