Procedural Fairness, Organizational Commitment, Dan Organizational Citizenship Behavior

Jajuk Herawati (), Selamet Hartanto and Tri Suparyanto
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Jajuk Herawati: Universitas Sarjanawiyata Tamansiswa
Selamet Hartanto: Universitas Sarjanawiyata Tamansiswa
Tri Suparyanto: Universitas Sarjanawiyata Tamansiswa

A chapter in Proceedings of the 1st International Conference on Management and Business (ICoMB 2022), 2023, pp 138-147 from Springer

Abstract: Abstract This study aims to examine the effect of procedural fairness on organizational citizenship behavior mediated by organizational commitment, thus consisting of one exogenous variable, one endogenous variable, and one mediating variable. Categorized as quantitative explanatory research, this study utilized purposive random sampling as a sampling technique. One hundred and ten respondents were asked to complete the questionnaire as primary survey data. The structural equation model is applied to analyze the data. Results show that procedural fairness insignificantly positively affects organizational citizenship behavior, procedural justice significantly positively affects organizational commitment, and organizational commitment significantly positively affects organizational citizenship behavior; therefore, organizational commitment fully mediates the effect of procedural fairness on organizational citizenship behavior. These findings imply that the higher the procedural fairness, the higher the organizational responsibility, and the higher the organizational commitment, the higher the organizational citizenship behavior. Future research should extend the model into more specific dimensions of organizational commitment and fairness because each dimension has a different effect on organizational citizenship behaviors.

Keywords: procedural justice; organizational citizenship behavior; organizational commitment (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-160-9_15

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DOI: 10.2991/978-94-6463-160-9_15

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