Effectiveness of Job Satisfaction on Employee Retention in Hotel Industry

J. Prince Antony (), J. D. Aarthi Dhakshana and A. Arun Kumar
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J. Prince Antony: Periyar Maniammai Institute of Science and Technology
J. D. Aarthi Dhakshana: Periyar Maniammai Institute of Science and Technology
A. Arun Kumar: Periyar Maniammai Institute of Science and Technology

A chapter in Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023), 2023, pp 35-41 from Springer

Abstract: Abstract This study mainly focused on the job satisfaction and employee retention in hotel industry. The researcher gathered the primary data from the 3-star, 4-star and 5-star hotels at Cauvery delta region. The snowball sampling techniques is adopted by the researcher to collect the data from the sample respondents. The data collected from 314 respondents from hotel employees, the data gathered through structured questionnaire and that was collected from Google forms. The study explored the relationship and measures the impact between job satisfaction and employee retention in hotel industry. The gathered primary data evaluated using multiple correlations and multiple regression data. The result revealed that there is relationship between the job satisfaction and employee retention in hotel industry. The result of the study will assist the hotel industry to improvise their strategies towards employee retention and may understand the importance of job satisfaction for the retention.

Keywords: Cauvery Delta; Employee Retention; Hotel Industry; Job Satisfaction (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-162-3_5

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DOI: 10.2991/978-94-6463-162-3_5

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