Evaluation of the Use of an Airline's Voluntary Reporting System Based on RFV Model

Junjie Liu and Liying Dong ()
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Junjie Liu: Civil Aviation University of China, College of Safety Science and Engineering
Liying Dong: Civil Aviation University of China, College of Safety Science and Engineering

A chapter in Proceedings of the 10th Annual Meeting of Risk Analysis Council of China Association for Disaster Prevention (RAC 2022), 2023, pp 343-350 from Springer

Abstract: ABSTRACT Voluntary report information analysis is one of the key work in the field of civil aviation security. Voluntary report information is characterized by large quantity, miscellaneous content and unstandardized expression. In order to solve the problem that it is difficult for airlines to evaluate the voluntary report of various departments, this paper takes the voluntary report information of an airline in the first half of 2020 as the research sample and establishes the RFV model on the basis of the RFM model. With analysis the three dimensions of voluntary reporting (recency, frequency, value), map RFV coordinates, partition by RFV, voluntary reporting will eventually departments are divided into eight categories, according to the results of classification, and the sample information corresponding to the appropriate category, then analysis the airline departments voluntary reporting, and improvement measures are put forward.

Keywords: voluntary reporting; civil aviation safety; Information analysis; RFV model (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-194-4_48

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DOI: 10.2991/978-94-6463-194-4_48

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