Consumers’ Behavioral Intentions to Use E-Wallet: Applying the Unified Theory of Acceptance and Use of Technology (UTAUT)

Resa Nurlaela Anwar (), Ratih Hurriyati, Bambang Widjajanta, Vanessa Gaffar and Heny Hendrayati
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Resa Nurlaela Anwar: Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
Ratih Hurriyati: Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
Bambang Widjajanta: Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
Vanessa Gaffar: Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
Heny Hendrayati: Universitas Pendidikan Indonesia, Faculty of Economics and Business Education

A chapter in Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022), 2024, pp 996-1005 from Springer

Abstract: Abstract This study aimed at measuring and determining the extent of intentional sustained behavioral when using an e-wallet application. This research was conducted using a data collection method with a questionnaire of 100 active consumer respondents using the application e-wallet. Samples were taken using the contour formula. Testing the quality of the data in this study was conducted through the validity of the data, namely the validity test and the reliability test. In addition, the data were analyzed using multiple regression analysis tools. The results of this study showed that performance expectancy variables, effort expectancy, social influences, and facilitating conditions simultaneously influenced behavioral intentions.

Keywords: Application E-Wallet; Behavioral Intentions; UTAUT (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-234-7_103

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