The Effects of Emotional Intelligence, Perceived Organizational Support, and Workplace Stress on Turnover Intention

Farid Ramadhan () and Yasmine Nasution
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Farid Ramadhan: University of Indonesia
Yasmine Nasution: University of Indonesia

A chapter in Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022), 2024, pp 1245-1254 from Springer

Abstract: Abstract This study analyses the effect of emotional intelligence and perceived organizational support on the level of turnover intention with workplace stress as a mediating variable. The samples in this study were 121 employees at an energy company in Indonesia through online questionnaires. The data analysis and hypothesis testing in this study used LISREL and SPSS software. The results of this study indicate that directly or indirectly, emotional intelligence and perceived organizational support are known in this study to have a significant effect on turnover intention mediated by workplace stress. Emotional intelligence and perceived organizational support have a negative influence on workplace stress and turnover intentions. Also, workplace stress has a negative influence on turnover intentions.

Keywords: Emotional Intelligence; Perceived Organizational Support; Turnover Intentions; Workplace Stress (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-234-7_131

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DOI: 10.2991/978-94-6463-234-7_131

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