Business Strategy Through SWOT Analysis in Implementing Loan Origination System to Improve Bank’s Business Performance (Case Study at Mortgage Credit)

Harmansyah Nasution (), Agus Rahayu, Lili Adi Wibowo, Puspo Dewi Dirgantari, Erwin Yulianto and Ryan Nurgraha
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Harmansyah Nasution: University of Education Indonesia, Department of Management
Agus Rahayu: University of Education Indonesia, Department of Management
Lili Adi Wibowo: University of Education Indonesia, Department of Management
Puspo Dewi Dirgantari: University of Education Indonesia, Department of Management
Erwin Yulianto: Langlangbuana University, Department of Informatics
Ryan Nurgraha: Garut University, Department of Entrepreneurship

A chapter in Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022), 2024, pp 1593-1602 from Springer

Abstract: Abstract The use of information systems and technology in the banking environment is increasing and expanding, especially in competing and gaining a competitive advantage. The loan management process, such as collecting information and verifying applicants regarding personal data, income data, and collateral data, is a measurement of the credibility of the prospective debtor. Loan Origination System (LOS) is a system specifically gradually developed to support the credit application process required by banks to make it easier and faster. Following this trend, the banking industry implemented a Loan Origination System (LOS) for mortgage lending as one of the implementations of digital transformation. This study aims to describe the External Environment, Internal Environment, Banking Credit Process Re-Engineering, Loan Origination System Implementation, and Business Performance in the Banking Industry. The research method used is a Systematic Literature Review of relevant research using the Research Questions (RQ) set out in this study. The research was conducted in a Loan Origination System Implementation Model to Improve Business Performance in the Banking Industry.

Keywords: Banking Credit Process Re-engineering; Business Performance; External Environment; Internal Environment; Loan Origination System Implementation (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-234-7_167

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