Improving Human Resources for MSME Actors Who Are Competitive Through Digital Transformation Training and Continuous Use of Technology

Nurul Badriyah () and Abid Muhtarom
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Nurul Badriyah: Universitas Islam Lamongan
Abid Muhtarom: Universitas Islam Lamongan

A chapter in Proceedings of the 20th International Symposium on Management (INSYMA 2023), 2024, pp 223-230 from Springer

Abstract: Abstract The development of MSMEs in Indonesia currently reaches 64 million, starting from culinary businesses, home industries, or small companies. From the data presented, the use of technology and digital transformation for MSME business media is still 30%, as 70% of MSMEs need to use technological facilities in operational speed, service accuracy, and product quality because baby boomers still dominate SMEs. Digital transformation training and the use of technology sustainably and systematically are opportunities to solve problems. This research uses a secondary field method focusing on reference data and previous research results. The study’s results show that the competence of MSME actors in terms of skills and behavioral insights determines the components of Human Resources that are competitive in carrying out activities in this digital era. The simplicity of the training model for MSMEs as applications and e-commerce ideas for this scheme requires further assistance to access offline and online ideas through digital transformation and the use of technology.

Keywords: MSME’s Human Resources; Competitiveness; Digital Transformation Training (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-244-6_36

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