The Impact of Hedonic Motivation, Price, Information and Trust on Tokopedia Purchase Intention

Elyza Novelia Sutandyo, Bobby Ardiansyahmiraja, Deddy Marciano () and Indarini
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Elyza Novelia Sutandyo: University of Surabaya
Bobby Ardiansyahmiraja: University of Surabaya
Deddy Marciano: University of Surabaya
Indarini: University of Surabaya

A chapter in Proceedings of the 20th International Symposium on Management (INSYMA 2023), 2024, pp 279-284 from Springer

Abstract: Abstract The Covid-19 pandemic has changed human behavior and habits. The development of technology has had a lot of positive impacts that make it easier for people’s lives to shop online to meet the needs of life. Tokopedia is one of the trending online shopping platforms and is most in demand by the people of Surabaya during the Covid-19 pandemic where the highest number of engagements on Facebook and Twitter social media is 146,427. This study aims to determine the effect of hedonic motivation, price, information and trust on online purchase intention on Tokopedia consumers in Surabaya. The causal research-based research was tested empirically using questionnaire data totaling 150 respondents. This research was analyzed using SEM (Structural Equation Modeling) with SPSS 25 software and AMOS 22 software. The results showed that hedonic motivation, online price, and online trust affect the intention to purchase online, then online price affects hedonic motivation, and access to online information affects online trust. The lastly, access to online information has no effect on the intention to purchase online.

Keywords: Hedonic Motivation; Online Price; Access to Online Information; Online Trust; Online Purchase Intention (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-244-6_43

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