Discovering Flexible Working Arrangement Implementation among Indonesian Workers at Digital Sector: The Mediation Role of Work Life Balance

Nidya Dudija (), Ratna Komala Putri and Faiza Nurin Kamila
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Nidya Dudija: Telkom University
Ratna Komala Putri: Telkom University
Faiza Nurin Kamila: Telkom University

A chapter in Proceedings of the International Conference on Sustainable Collaboration in Business, Technology, Information, and Innovation (SCBTII 2023), 2023, pp 185-199 from Springer

Abstract: Abstract The primary objective of this research is to investigate FWA model and its effect on job burnout through work life balance.The Covid pandemic since 2020 has changed various aspects, including PSBB policies that limit community activities and mobility. One of them is the work mechanism of organizations that use FWA. The implementation of FWA by previous companies shows positive experience and performance. However, at PT XYZ it was found that the implementation of FWA actually disrupted work-life balance and caused job burnout.This study uses a causal descriptive method with a quantitative approach. The population studied was employees at PT XYZ. The sample amounted to 66 people selected using probability sampling technique. Data was gathered via questionnaires, and then evaluated using the Smart-PLS software through the process of Structural Equation Modeling (SEM). The findings indicated that Flexible Work Arrangements (FWA) exerted a noteworthy and adverse impact on job burnout, while simultaneously yielding a substantial and favorable influence on achieving equilibrium between work and personal life. Moreover, achieving a balance between work and personal life was correlated with a noteworthy and detrimental effect on job burnout. The influence of FWA on job burnout operates significantly via the mechanism of work-life balance the suggestion for PT XYZ is to ensure adequate work facilities for employees who use FWA, so that they can focus on work. This is expected to minimize interference with work life balance and job burnout levels. The findings of this research are anticipated to provide value for organizations planning to adopt FWA down the line.

Keywords: Flexible Working Arrangement; Work Life Balance; Job Burnout (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-292-7_11

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