Business Process Improvement and Information System Design in Procurement Process at Pharmaceutical Company

Firas Arasy Dzikru MalikulMulki (), Yodi Nurdiansyah () and Prafajar Suksessanno Muttaqin ()
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Firas Arasy Dzikru MalikulMulki: Telkom University, Department of Logistics Engineering
Yodi Nurdiansyah: Telkom University, Department of Logistics Engineering
Prafajar Suksessanno Muttaqin: Telkom University, Department of Logistics Engineering

A chapter in Proceedings of the International Conference on Enterprise and Industrial Systems (ICOEINS 2023), 2023, pp 308-319 from Springer

Abstract: Abstract The Indonesian Ministry of State-Owned Enterprises at the beginning of 2022 officially formed B company, whose members are B company as the parent company, H company, K company and I company as subsidiaries, based on global health sector trends and diseases in developing countries. The procurement function at B company currently does not have a system that can support the joint procurement process. Another problem is that each subsidiary has a different procurement process time and exceeds the set time target. The aim of this research is to produce an information system design for B company, so that the procurement process can be carried out digitally and it is hoped that the flow in the supply chain will be more effective. This starts from coordinating the delivery of goods/services requirements, scheduling and controlling procurement in relation to supporting production operations. The system development method used in this research is the Agile Scrum method. The system creation stage begins with business process analysis, then the system creation stage by collecting what is needed by eliciting user needs by interviews and using the MDI method and TOE method, then continues to the system testing stage using black box testing and ISO 9126. The results of this research are a goods and services procurement information system to make it easier for B company to carry out the procurement process between subsidiaries so that it is effective and efficient and reduces the procurement process time at B company.

Keywords: Business Process Improvement; Agile Scrum; Information System for Procurement of Goods and Services; Joint Procurement (search for similar items in EconPapers)
Date: 2023
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DOI: 10.2991/978-94-6463-340-5_27

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