Determinants of Turnover Intention amongst Academic Staff in Private Higher Education Institutions in Malaysia

Alexander Foo, Lai Meng Lee () and Su Wan Gan
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Alexander Foo: Universiti Tunku Abdul Rahman, Faculty of Arts and Social Science
Lai Meng Lee: Universiti Tunku Abdul Rahman, Faculty of Arts and Social Science
Su Wan Gan: Universiti Tunku Abdul Rahman, Faculty of Arts and Social Science

A chapter in Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023), 2023, pp 66-76 from Springer

Abstract: Abstract The objective of this study is to explore the potential mediating role of job satisfaction in the connection between workplace stress and turnover intention among academic staff in private higher education institutions in Malaysia. High turnover intention amongst academic staff has caused many negative impacts towards universities which affects the quality of education provided to students. Thus, it is important to address these issues in this study so as to improve the quality of education provided. This quantitative cross-sectional study employs primary data collected from 110 academic staff throughout Malaysia using purposive sampling method. Various statistical analyses were conducted using SPSS. The findings revealed that workplace stress predicted job satisfaction and turnover intention, while job satisfaction predicted turnover intention. Based on the mediating analysis via PROCESS Macro, findings showed that workplace stress has an indirect effect on turnover intention through job satisfaction. The current study has raised awareness among the management of private higher education institutions about the significance of ensuring job satisfaction and managing workplace stress among their employees.

Keywords: Workplace stress job satisfaction; turnover intention; academic staff; private higher education institutions; Malaysia (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-342-9_6

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DOI: 10.2991/978-94-6463-342-9_6

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