Managing Dynamic Capability in the Public Sector

Didin Kristinawati ()
Additional contact information
Didin Kristinawati: Telkom University, School of Economic and Business

A chapter in Proceedings of the International Conference on Sustainable Collaboration in Business, Technology, Information, and Innovation (SCBTII 2024), 2024, pp 339-353 from Springer

Abstract: Abstract This research aims to examine how the Bandung City government navigates the significant challenges of managing the COVID-19 pandemic through the lens of the dynamic capability framework. The pandemic has posed an unprecedented challenge, requiring exceptional measures and responses. Despite the extensive literature on firm-level dynamic capabilities, there has been insufficient attention to the origins and dynamic development of similar capacities within the public sector. This study employs a qualitative case study approach, gathering data from interviews, official reports, and secondary sources. The findings reveal that Bandung City effectively employed dynamic capabilities in sensing, seizing, and transforming activities. Sensing involved systematic information collection and data analysis to understand the virus’s spread and impact. Seizing included proactive public awareness measures, regulatory actions, strategic resource allocation, and the swift execution of decisions. Transforming was demonstrated through the implementation of new business models and processes, enhancing knowledge management, and fostering sustainability initiatives. The study underscores the critical role of collaboration, proactive strategies, and adaptability in managing public health crises. It highlights how dynamic capabilities can enhance the effectiveness and resilience of public sector responses to unprecedented challenges by fostering a comprehensive and inclusive approach involving diverse stakeholders, including academics, central agencies, and the media. Future research should explore comparative studies across different cities and investigate leadership styles that support the development and application of dynamic capabilities in the public sector.

Keywords: Automotive; Customer Preference; Marketing; Multi-Purpose Vehicle; Text Analytic; User-Generated Content (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-558-4_20

Ordering information: This item can be ordered from
http://www.springer.com/9789464635584

DOI: 10.2991/978-94-6463-558-4_20

Access Statistics for this chapter

More chapters in Advances in Economics, Business and Management Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().