Identifying Innovation Drivers in Indonesia’s Tourism Supply Chain: An Exploratory Factor Analysis

Herry Irawan (), Yudi Fernando and Refi Rifaldi Windya Giri
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Herry Irawan: Telkom University, School of Economics and Business
Yudi Fernando: Universiti Malaysia Pahang Al-Sultan Abdullah, Faculty of Industrial Management
Refi Rifaldi Windya Giri: Telkom University, School of Economics and Business

A chapter in Proceedings of the International Conference on Sustainable Collaboration in Business, Technology, Information, and Innovation (SCBTII 2024), 2024, pp 430-443 from Springer

Abstract: Abstract This study investigates the drivers of supply chain innovation capability within Indonesia’s tourism industry, emphasizing strategic partnerships, process innovation, and responsiveness. Previous research highlights the importance of innovation in improving supply chain efficiency, yet there is a gap in understanding specific innovation drivers in developing economies like Indonesia. This study addresses the gap by exploring the drivers of supply chain innovation in Indonesia’s tourism sector. The novelty lies in the detailed examination of strategic partnerships, process innovations, and responsiveness through exploratory factor analysis (EFA). Data were collected through a survey of 130 tourism professionals across various managerial levels in Indonesia. EFA was used to identify the underlying factors influencing supply chain innovation. The dataset’s suitability for factor analysis was validated using the Kaiser-Meyer-Olkin (KMO) measure and Bartlett’s test of sphericity. Results indicate that strategic partnerships enhance resource utilization and knowledge sharing, process innovations improve workflows and customer satisfaction, and responsiveness to market changes is crucial for competitiveness. These findings provide actionable insights for stakeholders to enhance innovation capabilities. This study underscores the necessity for continuous innovation and strategic adaptability to ensure Indonesia’s tourism industry’s sustainable development and competitiveness. The findings offer practical strategies for enhancing service delivery, operational efficiency, and responsiveness, supporting resilience and alignment with global sustainable tourism practices.

Keywords: Supply Chain Innovation Capability; Tourism Industry; Exploratory Factor Analysis; Tourism Supply Chain; Indonesia (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-558-4_25

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