Analysis of Key Success Factors for World-Class Information Technology Enterprises Based on the DEMATEL-ISM Model

Hongtao Chen (), Qian Du (), Lianjia Ren (), Yaqing Yang () and Chengcheng Wu ()
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Hongtao Chen: China Mobile Communications Group Co., Ltd
Qian Du: China Mobile Communications Group Co., Ltd
Lianjia Ren: China Mobile Research Institute
Yaqing Yang: China Mobile Research Institute
Chengcheng Wu: China Mobile Communications Group Co., Ltd

A chapter in Proceedings of the 2024 5th International Conference on Management Science and Engineering Management (ICMSEM 2024), 2024, pp 604-617 from Springer

Abstract: Abstract The 19th National Congress of the Communist Party of China explicitly proposed the need to “cultivate world-class enterprises with global competitiveness.” Therefore, this paper focuses on the information technology industry. By studying the development examples of leading information technology companies, it identifies the key success factors for technological innovation in world-class enterprises. Based on a systematic methodology, the paper constructs a multi-level hierarchical structure model of key success factors for world-class information technology enterprises using the DEMATEL-ISM method. This model intuitively displays the interrelationships and causal pathways among various factors. Furthermore, based on the analysis of model results, the paper proposes a graded optimization plan, providing valuable insights for nurturing world-class information technology enterprises.

Keywords: World-class enterprises; information technology; success factors; DEMATEL; ISM (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-570-6_60

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