Augmented Reality in Fashion and Beauty Product Marketing: A Preliminary Study of Immersive Marketing In Indonesian E-Commerce
Agung Stefanus Kembau () and
Fresi Beatrix Lendo
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Agung Stefanus Kembau: Bunda Mulia University, Digital Business Department
Fresi Beatrix Lendo: Manado State Polytechnic, Management Business Department
A chapter in Proceedings of the 12th Gadjah Mada International Conference on Economics and Business (GAMAICEB 2024), 2025, pp 379-395 from Springer
Abstract:
Abstract Augmented Reality (AR) has emerged as a transformative tool in enhancing consumer experiences, particularly in e-commerce platforms. While AR’s potential is widely acknowledged, limited studies address its influence within the Indonesian e-commerce landscape, especially in the fashion and beauty sectors. This study aims to bridge this research gap by examining how AR characteristics—interactivity, vividness, novelty, system quality, and product informativeness—affect hedonic value, satisfaction, and continuance intention using the Stimulus-Organism-Response (SOR) model. Data were collected through a purposive sampling method, targeting 183 respondents aged 18–35 years who have previously interacted with AR features on e-commerce platforms. Results revealed that while hedonic value significantly influences satisfaction (β = 0.630, p
Keywords: Augmented Reality; Hedonic Value; Satisfaction; Continuance Intention; E-commerce; SOR Model; Indonesia (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-692-5_20
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DOI: 10.2991/978-94-6463-692-5_20
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