The Influence of Workload and Work Environment on Employee Performance (Courier) J&T Express

K. Ahmad () and Kurniadi Kurniadi
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K. Ahmad: Universitas Sulawesi Barat
Kurniadi Kurniadi: Universitas Sulawesi Barat

A chapter in Proceedings of the 9th International Conference on Accounting, Management, and Economics 2024 (ICAME 2024), 2025, pp 151-163 from Springer

Abstract: Abstract Specifically, the purpose of this research is to provide answers to concerns regarding the impact of workload and work environment on the performance of employees at the J&T Express Mamuju branch. The methodology of study that is utilized is known as quantitative research. The method of sampling utilized a saturated sample, which consisted of thirty-five respondents. procedures for collecting data through the use of questionnaires, which were then processed using SPSS version 26. Multiple linear regression analysis is used for evaluating the data. The outcomes revealed that the workload partially had a significant negative effect on the performance of employees (couriers) J & T express mamuju branch, the work environment partially had a significant good effect on the performance of employees (couriers) J & T express mamuju branch, In the meantime, it is possible to draw the conclusion, based on results of statistical calculations based on simultaneous tests, that the workload and the work environment simultaneously affect the performance of employees (couriers) at the J&T Express Mamuju branch. This indicates that the variables of workload and work environment can be used to explain employee performance.

Keywords: Workload; Work Environment; Employee Performance (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-758-8_15

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DOI: 10.2991/978-94-6463-758-8_15

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