Innovation Development in Increasing the Vehicle Tax Collectability

Pratiwi Intan Feby ()
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Pratiwi Intan Feby: Hasanuddin University

A chapter in Proceedings of the 9th International Conference on Accounting, Management, and Economics 2024 (ICAME 2024), 2025, pp 573-581 from Springer

Abstract: Abstract The development of innovations in the One-Stop Single Administration System (SAMSAT) has a crucial role in improving motor vehicle tax collectibility in Indonesia. This study explores how the application of information technology, such as e-SAMSAT and Mobile SAMSAT services, facilitates the process of paying and reporting taxes. The main objective is to evaluate the effectiveness of these innovations in improving administrative efficiency as well as taxpayer engagement. The research method used is descriptive analysis based on secondary data from related literature and reports. The results show that these innovations have successfully reduced administrative barriers, accelerated service processes, and improved the accuracy of data management. However, challenges such as low digital literacy and the need for adequate technological infrastructure remain the focus of future improvements. In conclusion, the development of innovations in SAMSAT with information technology can make a positive contribution in improving the effectiveness of motor vehicle tax collection, with continued efforts needed to ensure maximum utilization by the public as well as sustainability in technology development and improvement of digital literacy.

Keywords: Information technology; e-SAMSAT; effectiveness (search for similar items in EconPapers)
Date: 2025
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DOI: 10.2991/978-94-6463-758-8_49

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