Analysis of Factors Influencing Employee Performance at XYZ Bank in Tanjungpinang

Ai Ling, Grisvian Irvan Budiman, Christian Valerie, Mohammad Agung Saryatmo () and Hélio Brites da Silva
Additional contact information
Ai Ling: Universitas Tarumanagara, Master of Management Study Program
Grisvian Irvan Budiman: Universitas Tarumanagara, Master of Management Study Program
Christian Valerie: Universitas Tarumanagara, Master of Management Study Program
Mohammad Agung Saryatmo: Universitas Tarumanagara, Industrial Engineering Department
Hélio Brites da Silva: Dili Institute of Technology, School of Tourism and Hospitality

A chapter in Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024), 2025, pp 57-69 from Springer

Abstract: Abstract In the increasingly competitive business landscape, the quality of human resources is a key factor in an organization’s success. One challenge that companies face in maintaining consistent business performance is ensuring strong employee performance. Factors such as competence, motivation, and job satisfaction have a significant impact on employee outcomes. This study aims to evaluate how these three elements influence job performance to achieve optimal and sustainable results. Understanding these relationships helps companies enhance employee potential effectively in the long term. The research involved sending a Google Forms survey to 41 employees of XYZ Bank in Tanjungpinang. The survey included 20 questions, each reflecting different variables and their indicators. The collected data were analyzed using SmartPLS version 4, revealing that competence and motivation do not significantly impact job performance, whereas job satisfaction has a positive effect at XYZ Bank in Tanjungpinang. The findings may be influenced by certain research limitations, such as constraints related to time, budget, and resources, which resulted in a limited sample. This study specifically targeted permanent employees of XYZ Bank in Tanjungpinang, examining competence, motivation, and job satisfaction as independent variables that influence the dependent variable, employee performance.

Keywords: Competence; Motivation; Job Satisfaction; Employee Performance (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-809-7_6

Ordering information: This item can be ordered from
http://www.springer.com/9789464638097

DOI: 10.2991/978-94-6463-809-7_6

Access Statistics for this chapter

More chapters in Advances in Economics, Business and Management Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().