Cyberloafing Research Review: Antecedents, Mechanisms, and Management Strategies

Xiangkun Dai ()
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Xiangkun Dai: Guizhou University of Finance and Economics, School of Business Administration

A chapter in Proceedings of the 2025 5th International Conference on Enterprise Management and Economic Development (ICEMED 2025), 2025, pp 855-862 from Springer

Abstract: Abstract With the rapid development of Internet technologies and the deepening digital transformation of enterprises, the boundaries between work and non-work activities have become increasingly blurred. A growing number of employees engage in “cyberloafing”—using the internet for non-work-related purposes during work hours—which has become a common phenomenon in modern workplaces. This paper conducts a comprehensive literature review to examine the concept of cyberloafing, its antecedents, behavioral patterns, and its dual impact on organizational performance and employee well-being. While cyberloafing is often perceived as detrimental to productivity and organizational discipline, research has also revealed its potential to reduce work-related stress, enhance creativity, and improve job satisfaction when it occurs in moderation. Grounded in theories of organizational behavior, including psychological contract theory and motivation theory, this study analyzes the organizational and individual factors contributing to cyberloafing. Furthermore, the paper proposes management strategies such as flexible work arrangements, clearer internet use policies, and improved employee engagement to mitigate negative effects. The findings aim to provide practical insights for organizations seeking to manage cyberloafing effectively without undermining employee autonomy or morale. This study contributes to a more balanced understanding of employee internet usage behavior in the context of the modern digital workplace.

Keywords: Cyberloafing; Employee Behavior; Counterproductive Work Behavior; Organizational Management (search for similar items in EconPapers)
Date: 2025
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DOI: 10.2991/978-94-6463-811-0_93

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