The Relationship between Information Technology Competence and Information System Implementation on Employee Performance at a University with a Legal Entity in Indonesia

Desi Lavianti (), Munir Munir, Puspo Dewi Dirgantari and Rasim Rasim
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Desi Lavianti: Universitas Pendidikan Indonesia
Munir Munir: Universitas Pendidikan Indonesia
Puspo Dewi Dirgantari: Universitas Pendidikan Indonesia
Rasim Rasim: Universitas Pendidikan Indonesia

A chapter in Proceedings of the 9th Global Conference on Business, Management and Entrepreneurship (GCBME 2024), 2025, pp 33-43 from Springer

Abstract: Abstract The lack of information technology (IT) competence possessed by employees is one of the causes of constraints in the implementation of information systems. The successful implementation of information technology in employees is determined by the IT competencies that employees have in the field of information technology. This study aims to investigate the influence of IT competencies on the implementation of information systems and their resultant effect on employee performance. This research gathered and examined data from 95 participants at one of the state universities in Indonesia with the status of a legal entity university (PTNBH). The study model’s direct links were examined using Smart-PLS for data analysis through a quantitative technique. The research results suggested that IT competence had a great influence on employee performance, both through the implementation of information systems. In order to improve employee performance, organizations/companies must prioritize IT competencies in the information system implementation process so that the information system provided can optimally help employees finish their tasks. This can be achieved by placing employees who have IT competencies in jobs that require employees to work using information systems.

Keywords: competency; Information System Implementation; employee performance (search for similar items in EconPapers)
Date: 2025
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DOI: 10.2991/978-94-6463-817-2_5

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