The Role of Digital Transformation in Enhancing Performance Management Information Systems and Fostering Innovative Work Behavior

Agus Rahayu, Sulastri Sulastri and Ratu Dintha Insyani Zukhruf Firdausi Sulaksana ()
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Agus Rahayu: Universitas Pendidikan Indonesia
Sulastri Sulastri: Universitas Pendidikan Indonesia
Ratu Dintha Insyani Zukhruf Firdausi Sulaksana: Universitas Pendidikan Indonesia

A chapter in Proceedings of the 9th Global Conference on Business, Management and Entrepreneurship (GCBME 2024), 2025, pp 50-60 from Springer

Abstract: Abstract This study investigates the impact of Digital Transformation (DT) on Performance Management Information Systems (PMIS) and Innovative Work Behavior (IWB), focusing on the mediating role of PMIS. Using Structural Equation Modeling (SEM), data analysis reveals that DT significantly improves PMIS and directly enhances IWB. Furthermore, PMIS mediates the relationship between DT and IWB. The findings highlight that Digital Transformation supports organizational performance by automating processes, improving data accuracy, and facilitating adequate information access. Additionally, Digital Transformation fosters Innovative Work Behavior by enabling employees to utilize digital tools for collaboration, creativity, and innovation. Performance Management Information Systems is a vital link, providing data and feedback to guide innovation and decision-making processes. This research underscores the strategic importance of DT and robust PMIS for driving organizational performance and innovation. Organizations are encouraged to integrate digital tools and systems to enhance efficiency, foster innovation, and remain competitive in the digital era.

Keywords: Digital Transformation; Performance Management Information Systems; Innovative Work Behavior; Digital Tools; Data-Driven Decision-Making (search for similar items in EconPapers)
Date: 2025
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DOI: 10.2991/978-94-6463-817-2_7

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