Adapting to New Norms: The Integration of Post-Pandemic Era Safety Measures into Organizational Safety Culture

Nur Diana Hassan, Siti Fairuza Hassam (), Jamaludin Akbar and Mashitah Mohamed Esa
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Nur Diana Hassan: Universiti Teknologi MARA Cawangan Kedah, Faculty of Business and Management
Siti Fairuza Hassam: Universiti Teknologi MARA Cawangan Kedah, Faculty of Business and Management
Jamaludin Akbar: Universiti Teknologi MARA Cawangan Kedah, Faculty of Business and Management
Mashitah Mohamed Esa: Universiti Teknologi MARA Cawangan Selangor, Faculty of Business and Management

A chapter in Proceedings of the 3rd International Conference on Business, Finance, Management and Economic (BizFAME 2024), 2025, pp 26-37 from Springer

Abstract: Abstract The pandemic drastically changed workplace safety strategies, and its effects continue to affect organizations long after the pandemic has ended. The study sheds light on how, during the pandemic, administrative controls (ADMC), engineering controls (ENGC), preparation and response plans (PRPC), and personal protective equipment controls (PPEC) have affected workplace safety culture. The study used data from 127 participants in the DOSH-run National Occupational Safety and Health Program in Malaysia. The study found that the establishment of a safety culture was significantly facilitated by the application of administrative controls in combination with post-pandemic plans that were anticipated and addressed. Despite the importance of PPE and engineering controls during the pandemic, there were no major long-lasting effects of PPE and engineering controls on workplace safety procedures. This research reveals that a lasting workplace safety culture can only be built when there is an adequate administrative setting combined with emerging strategic plans. It brings essential knowledge for organizations that wish to set up proactive safety protocols within their operations.

Keywords: Workplace Hazards; COVID-19 Control Measures; Post-Pandemic; Administrative Control; Safety Culture; Preparedness Response Plan (search for similar items in EconPapers)
Date: 2025
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DOI: 10.2991/978-94-6463-827-1_4

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