Exploring the Evolution of Fintech and Mobile Banking: A Structured Literature Review and Bibliometric Study on Continuance Intention and Adoption Factors

Ravi Berwal, Sonal Khandelwal () and Deepali Bhatnagar
Additional contact information
Ravi Berwal: Amity University Rajasthan, Amity Business School
Sonal Khandelwal: Amity University Rajasthan, Amity Business School
Deepali Bhatnagar: Amity University Rajasthan, Amity Business School

A chapter in Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025), 2025, pp 85-109 from Springer

Abstract: Abstract The financial sector has been going through a rapid phase of IT transformation, where the huge focus was directed towards the adoption behavior of the consumer of the Fintech products that ignore the post-adoption behavior of continuance intentions. This systematic literature review covers 22 studies, selected through the PRISMA procedure. We pin pointed the top-performing countries, publications released by years, along with the application of the TCCM (Theory-context-characteristic-methodology) framework to comprehensive insights, revealing prevailing theories, models, variables and methodologies. The study revealed prominent antecedents, independent variables, mediators and moderators. The study will help managers businesses and policy makers to gain a better and deeper insight towards the continuance intention behavior of the people. The study offers future directions to empirical and conceptual models towards the continuance intention behavior of consumers.

Keywords: Fintech; Systematic literature review; PRISMA; TCCM and Continuance intention (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-898-1_8

Ordering information: This item can be ordered from
http://www.springer.com/9789464638981

DOI: 10.2991/978-94-6463-898-1_8

Access Statistics for this chapter

More chapters in Advances in Economics, Business and Management Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().