Developing Intercultural Competence in Indonesian Students Through a Study Abroad Program: A Case Study of Intercultural Sensitivity at Coventry University, UK

Lidia Putri () and Rahmat Hidayat ()
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Lidia Putri: Politeknik Negeri Batam, Business Management Department
Rahmat Hidayat: Politeknik Negeri Batam, Business Management Department

A chapter in Proceedings of the 7th International Conference on Applied Economics and Social Science (ICAESS 2025), 2026, pp 365-387 from Springer

Abstract: Abstract Globalization has positioned intercultural competence as a key outcome of higher education, particularly for students participating in study abroad programs. This study investigates the intercultural sensitivity of Indonesian undergraduates at Coventry University, United Kingdom, within the 2024 IISMA cohort. Using a quantitative survey design, data were collected from 37 students through the Intercultural Sensitivity Scale (ISS) developed by Chen and Starosta [3], complemented by variables on pre-departure orientation, programme type, and English proficiency. Reliability and validity tests confirmed the ISS as a consistent and valid instrument (Cronbach’s α = 0.896). Descriptive analysis indicated that students demonstrated a high level of intercultural sensitivity (M = 4.31, SD = 0.38). Mann–Whitney U test results revealed a significant difference between students who attended pre-departure orientation and those who did not (U = 0.000, p

Keywords: Intercultural Sensitivity; Study Abroad; Indonesian Students; Pre-Departure Orientation; Programme Type (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:spr:advbcp:978-94-6463-990-2_24

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DOI: 10.2991/978-94-6463-990-2_24

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