Digital Transformation: Prior to and Following the Pandemic

Farhad Khosrojerdi (), Hamed Motaghi () and Stéphane Gagnon ()
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Farhad Khosrojerdi: University of Quebec in Outaouais (UQO)/Université du Québec en Outaouais
Hamed Motaghi: University of Quebec in Outaouais (UQO)/Université du Québec en Outaouais
Stéphane Gagnon: Université du Québec en Outaouais

A chapter in Biopolitics and Shock Economy of COVID-19, 2023, pp 139-152 from Springer

Abstract: Abstract COVID-19 has negatively affected business operations and drastically threatened different ongoing organizational changes. Digital transformation has been considered a unique way of improving performance and business operations in the new digital world. However, the immediate shutdown caused by the pandemic and the lack of preparation for implementing digital transformation influenced most industries. This chapter outlines the negative implications of COVID-19 on transferring to digital solutions as well as revealed prospects. In this regard, the outcomes of implementing digital transformation in several sectors are reviewed. Assessing these impacts addresses the benefits and drawbacks associated with digitalized solutions. We highlight the beginning of the year 2020, the announcement of the global pandemic, as an important timeline for evaluating the contributions of published papers. Furthermore, we emphasize that papers published following the epidemic in addition to considering the impacts should be included in future research studies in this field.

Keywords: 4IR; Digital project; DT; Pandemics; Organization development; Public sector (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/978-3-031-27886-0_5

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