Development of Anti-Crisis Strategies of Development of Hospitality Industry Companies on the Basis of Formation of Competitive HR Potential

Natalia A. Zaitseva (), Anna A. Larionova (), Oksana N. Kostryukova (), Maria Y. Efremova () and Vyacheslav V. Golikov
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Natalia A. Zaitseva: Plekhanov Russian University of Economics
Anna A. Larionova: Moscow State University of Design and Technology
Oksana N. Kostryukova: Saint-Petersburg State University of Economics
Maria Y. Efremova: Plekhanov Russian University of Economics
Vyacheslav V. Golikov: Volgograd State Agrarian University

A chapter in Overcoming Uncertainty of Institutional Environment as a Tool of Global Crisis Management, 2017, pp 505-513 from Springer

Abstract: Abstract Importance and topicality of studying the issues of development of the anti-crisis strategy of development of hospitality industry companies on the basis of formation of competitive HR potential is obvious, for a human factor determines the successfulness of development and realization of managerial decisions and quality of service in hospitality. This research is aimed at the study of scientific approaches to the determination of the sense of “personnel potential” and its role in development of anti-crisis strategy of development of hospitality industry companies. The authors used the methods of comparative, system, factor, and structural analysis as well as methods of systematization and generalization. Novelty of the results of the research consists in development of anti-crisis strategy model of hospitality industry companies on the basis of formation of competitive HR potential. The offered model includes four components: analytical, generating, organizational and procedural, and resulting.

Keywords: H12; L12; M12; Crisis; Anti-crisis strategy; HR potential; Hospitality; Personnel (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:conchp:978-3-319-60696-5_64

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DOI: 10.1007/978-3-319-60696-5_64

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