Sustainable Social Impact Measurement in Small Organisations

Richard Hazenberg (), Michael Maher and Claire Paterson-Young
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Richard Hazenberg: University of Northampton
Michael Maher: University of Northampton
Claire Paterson-Young: University of Northampton

A chapter in Contemporary Sustainable Organisational Practices, 2024, pp 87-99 from Springer

Abstract: Abstract This chapter explores social impact measurement in relation to three core dynamics within the field: innovative impact measurement practices, resource management, and the development of participatory measurement. Drawing on the authors’ combined experience of delivery impact measurement with over 60 third and public organisations, we seek to understand the approaches taken by smaller organisations to develop sustainable tools and practices. Utilising case-study anecdotes drawn upon to inform the assertions made, the chapter demonstrates the value that social impact measurement can bring, alongside the inherent pitfalls that can befall smaller organisations if they do not consider the three key dynamics outlined above. It presents this analysis through an analytical lens that sees impact measurement as both a tool for internal understanding and strategic development, as well as a means to externally benchmark and demonstrate performance to stakeholders.

Keywords: Social impact measurement; SMEs; Sustainability; Case-study; Social innovation (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:csrchp:978-3-031-62474-2_7

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DOI: 10.1007/978-3-031-62474-2_7

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