Corporate Social Responsibility: ThirdPlaceLearning for Absorbing Diverse Perspectives

Glyn M. Rimmington () and Mara Alagic
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Glyn M. Rimmington: Fairmount School of Liberal Arts & Sciences, Wichita State University
Mara Alagic: College of Education, Wichita State University

A chapter in Corporate Social Responsibility and Diversity Management, 2017, pp 269-288 from Springer

Abstract: Abstract In this chapter, we consider the stakeholder approach to proactive corporate social responsibility (CSR), which hinges on company executives and managers absorbing diverse stakeholder perspectives and vice versa, so that communication and decision-making can be meaningful. The ThirdPlaceLearning (TPL) framework, with associated relational criteria, facilitates systematically learning and absorbing the diversity of stakeholder perspectives. Application of TPL in this way represents a paradigm shift toward absorbing stakeholder and contextual complexity. This paradigm shift underpins complexification of business structures and processes, skillful management of diversity, and improvement of financial performance, as well as ensuring social and environmental sustainability. Together, these attributes can help businesses nurture proactive CSR, which in turn can help successfully avoid or respond to crises.

Keywords: Corporate Social Responsibility; Diversity Management; Active Listening; Stakeholder Approach; Diverse Stakeholder (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:csrchp:978-3-319-43564-0_16

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DOI: 10.1007/978-3-319-43564-0_16

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