Inclusive Business Models as a Key Driver for Social Innovation

Jessica Scholl ()
Additional contact information
Jessica Scholl: The Partnering Initiative (TPI), International Business Leaders Forum (IBLF)

A chapter in Social Innovation, 2013, pp 99-109 from Springer

Abstract: Abstract In 2005 Anant Kumar was travelling to hospitals around India, conducting market research for his employer, Hindustan Latex Limited (currently HLL Lifecare), a top global manufacturer of condoms (BCTA, LifeSpring Hospitals: providing affordable, quality health care. Case study. Business call to action, 2010). As his research progressed, Kumar began to recognise some disconcerting trends. The women he spoke with were dissatisfied with the lack of transparency, quality, and service experienced at the free public hospitals, yet private hospitals were largely unaffordable. A significant portion of women were so frustrated that they opted to sell assets or take out loans to finance visits to private hospitals. Recognising a clear social need and a market gap, Kumar convinced HLL to finance a maternity clinic aimed at providing high-quality yet affordable healthcare to low-income mothers and children in Hyderabad’s urban slums. By cutting costs through specialisation and innovative processes, LifeSprings Hospitals, with Kumar as CEO, began successfully applying its business acumen to an underserviced area of health care in India.

Keywords: Supply Chain; Social Innovation; Traditional Business; Maternity Clinic; Social Licence (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations: View citations in EconPapers (5)

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:csrchp:978-3-642-36540-9_9

Ordering information: This item can be ordered from
http://www.springer.com/9783642365409

DOI: 10.1007/978-3-642-36540-9_9

Access Statistics for this chapter

More chapters in CSR, Sustainability, Ethics & Governance from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().