Mindful Dialogue Is the Key!
Miriam Behrens () and
Peter Bleses ()
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Miriam Behrens: University of Bremen
Peter Bleses: University of Bremen
A chapter in Mindful Change in Times of Permanent Reorganization, 2014, pp 113-127 from Springer
Abstract:
Abstract Organisational change processes cause uncertainties and fears on part of the employees. This, in turn, can block new developments. Dialogue processes may create certainty and trust, increase transparency, and foster knowledge and learning ability. Therefore, the dialogue may contribute to ease the implementation of organizational changes and make the process successful. To achieve this, the dialogue at eye level considering all groups affected by the changes must be the key issue within the organisational communication. But beware of regarding the dialogue as an immediate available and effective panacea for building confidence in general: against the background of negative experiences in the past, the process of establishing trust will continue to be difficult.
Keywords: Dialogue; Change Management; Participation; Mindfulness; Organisational Trust (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:csrchp:978-3-642-38694-7_7
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DOI: 10.1007/978-3-642-38694-7_7
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