Evaluation System for the Public Institutions Employees

Stefania Cristina Mirica, Liliana Moga and Bucur Iulian Dediu
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Stefania Cristina Mirica: The School for Doctoral Studies in the Socio-Humanities, Dunarea de Jos University of Galati
Bucur Iulian Dediu: The School for Doctoral Studies in the Socio-Humanities, Dunarea de Jos University of Galati

A chapter in Eurasian Economic Perspectives, 2019, pp 83-91 from Springer

Abstract: Abstract This paper reviews the trends in the evaluation system used for public administration in the context of adopting the New Public Management principles in public administration in order to evaluate the gaps and underline the future developments. The research is focused on theoretical and practical aspects and proposes a new approach for the evaluation of governmental services. The proposed evaluation system is mainly focused on indicators connected with the evaluation of the employees of the public institutions activity and gives a central role to the opinion of citizens, as main beneficiaries of the governmental services. It quantifies both aspects concerning policy and culture quality and human resources. The development and implementation can contribute to the improvement of overall evaluation of the public sector governance.

Keywords: Public administration; Public sector employees; New public management; Legal framework; Human resources; Evaluation (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:eurchp:978-3-030-18565-7_7

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DOI: 10.1007/978-3-030-18565-7_7

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