Student Evaluations of Teaching at the University: Perceptions and Questionnaires

Iwona Staniec () and Jacek Jarczyński ()
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Iwona Staniec: Lodz University of Technology (TUL)
Jacek Jarczyński: State University Stefana Batorego

A chapter in Eurasian Business Perspectives, 2020, pp 199-215 from Springer

Abstract: Abstract The collection of questionnaire data, the definition of standards referring to the interpretation of the results, and taking the context in which the data is collected into consideration constitute holistic systems of evaluation. Higher education institutions utilize questionnaires in which students evaluate a given teacher or a given course unit. Does this mean that they possess evaluation systems that can assist them in taking decisions? In this paper, attention is paid to issues related to the number of questionnaires which are returned, to motivation and the reliability of evaluation as well as to the structure of the questionnaire through which research is conducted. On one hand, questionnaires submitted by students provide a lot of information. On the other hand, they cannot always be used in the management system due to the low level of the response rate and a lack of reliability. In this research it is shown that higher education institutions do not use traditional methods in order to increase the response rate or motivation level. Students as evaluators are not ready to provide constructive feedback.

Keywords: Evaluation; Questionnaire data; Response rate; Results of evaluation questionnaire (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1007/978-3-030-40160-3_14

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