Standardization of Global Logistics Business Operations

Slobodan Aćimović (), Veljko M. Mijušković () and Jovana Obradović ()
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Slobodan Aćimović: University of Belgrade
Veljko M. Mijušković: University of Belgrade
Jovana Obradović: Milsped Company

A chapter in Eurasian Business Perspectives, 2021, pp 87-97 from Springer

Abstract: Abstract Running a business internationally is certainly a challenge, given the large distance, a great number of mediators, and different regulations, and to battle these challenges, the International Organization for Standardization (ISO) standards were created. The role of mentioned standards is a multiple one. Above everything else, there are a large number of standards, and their diversity is key to regulating multiple aspects of running a business. They ensure an optimum relationship between a company and the environment, as well as the best healthcare and protection of its employees. No less important is the impact these standards have on keeping the food products safe to consume, given that food couldn’t be called safe if the proper procedures, principles, and quality standards weren’t applied during logistics. The aim of this paper is to point out the essence of what quality is and how to achieve it by applying ISO standards in an international logistics business. The analysis within the paper uses secondary data, as well as methods of description and comparison in order to draw conclusions. This paper consists of six parts, where each of them shows the importance and contribution of different ISO standards to the global logistics business operations. The paper findings show that each of the analyzed standards is of great importance for companies that provide international logistics services, as each of them enables different business segments to be supported by the best requirements and rules, eliminating any negative impact and leading to the best quality of the final international logistics services.

Keywords: ISO standards; Quality; International logistics; International business (search for similar items in EconPapers)
Date: 2021
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DOI: 10.1007/978-3-030-65085-8_5

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