Investigation of Higher Education Teacher Adoption of Microsoft Teams: Managing Behaviour through Online Delivery and Promoting Positive Usage

Kathryn Mitchell () and Mohammad Ali Wasim ()
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Kathryn Mitchell: Staffordshire Business School, University of Staffordshire
Mohammad Ali Wasim: Staffordshire Business School, University of Staffordshire

A chapter in Eurasian Business and Economics Perspectives, 2022, pp 37-59 from Springer

Abstract: Abstract The continuous expectation that UK educational institutions are to adopt and embed the latest technological advances in their practice to provide the best learning experience, up to now, has been a steady development. The COVID-19 pandemic has been a catalyst for change, forcing teachers to deliver learning online for all disciplines. This research aimed to identity the key barriers that higher education (HE) teachers encounter when delivering learning online through Microsoft Teams, with focus on managing behaviour and promoting positive usage. The hypothesis was built around expecting several variables in relation to teacher confidence and competence levels which may have had an impact on their experience. This is a conceptual paper based on the experiences and perceptions of HE teachers using Microsoft Teams to deliver online learning. Through an inductive approach, guided by action research, the research has worked towards establishing a set of comprehensive themes. This methodological approach has generated impactful conclusions which have been transformed to enable practical outputs against the Staffordshire University strategy. The research gained understanding of teacher perceptions and how this has an impact on the student experience in a broader scope than was initially expected. Further research is recommended to test perception changes outside of the COVID-19 pandemic.

Keywords: Online learning; Microsoft Teams; Subjective barriers; Teacher competence; HE responsibility; Skill development (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:eurchp:978-3-031-14395-3_3

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DOI: 10.1007/978-3-031-14395-3_3

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