Use of Qualitative Approach to Identifying e-HRM Practices in Cypriot’s Hotels

Christos Papademetriou (), Sofia Anastasiadou () and Dimitrios Belias ()
Additional contact information
Christos Papademetriou: Neapolis University Pafos
Sofia Anastasiadou: University of Western Macedonia
Dimitrios Belias: University of Thessaly

A chapter in Eurasian Business and Economics Perspectives, 2024, pp 41-56 from Springer

Abstract: Abstract During the past years, e-HRM has been developing. Due to the rapid growth of technology and the Internet, managers should update their traditional HRM techniques with modern technological tools to keep up with the current conditions. This research aims to examine the impact of e-HRM on a hotel’s performance. More specifically, this paper investigates the effect of e-HRM on hotel employees’ efficiency and HRM service quality. For this reason, qualitative research was conducted on five-star hotels in Cyprus. Twenty Human Resources specialists were interviewed. They worked on different five-star hotels located in Limassol and Paphos. The research outcome revealed the importance of e-HRM implementation in Cyprus hotels. More thoroughly, the results highlight the significance of e-HRM activities on enhancing HR services quality as well as personnel’s productivity. As a result, the performance of the hotel would be boosted. This paper contributes to the existing literature by expanding on the previous works on e-HRM and highlighting the importance of e-HRM implementation in the hotel sector.

Keywords: e-HRM best practices; e-HRM; Hotel performance; Worker productivity (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:eurchp:978-3-031-64140-4_3

Ordering information: This item can be ordered from
http://www.springer.com/9783031641404

DOI: 10.1007/978-3-031-64140-4_3

Access Statistics for this chapter

More chapters in Eurasian Studies in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().