HR Operation

Armin Trost
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Armin Trost: Furtwangen University

Chapter 11 in Human Resources Strategies, 2020, pp 287-327 from Springer

Abstract: Abstract This chapter deals with infrastructural aspects of an HR strategy. In detail, the HR organization, the use of key figures and investment calculations as well as the use of digital technology are examined. It becomes clear that in agile organizations the business line plays a more central role than in traditionally managed companies. HR works more connected and closer to operational reality. In agile worlds, the use of key figures is of less importance than digitization would technically allow. The primary goal of technology is to make the lives of employees and managers easier, rather than the lives of HR professionals.

Keywords: Digital HR; Three-pillar model; Evidence-based management; Feedback; HR analytics; HR business partner; Human capital value added; Investment calculation; Key performance indicator; Control; Artificial intelligence; Machine learning; People analytics; HR department; HR information system; HR organization; Predictive analytics; Shared service centre; Social dynamics (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:spr:fuobcp:978-3-030-30592-5_11

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DOI: 10.1007/978-3-030-30592-5_11

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