ChatGPT and Gig Economy

Ken Huang () and Feng Zhu ()
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Ken Huang: DistributedApps.ai
Feng Zhu: Harvard University

Chapter Chapter 5 in Beyond AI, 2023, pp 129-158 from Springer

Abstract: Abstract Chapter 5 probes the role of ChatGPT within the gig economy, illustrating how this AI tool can revolutionize various aspects of freelance work and gig platforms. We explore how ChatGPT can enhance user experiences on gig platforms, facilitate recruitment and onboarding, and streamline project management. We also delve into the benefits for freelancers, where ChatGPT can serve as a virtual assistant, augment productivity, and foster networking. The chapter discusses ChatGPT’s potential in personalized learning, career guidance, and skill gap analysis, essential for continual skill development in the gig economy. Additionally, we address its applications in financial management and legal realms, assisting with tasks from budgeting to contract review. The intriguing potential of integrating ChatGPT with Web3 is also examined, discussing how it can optimize job matching, enhance gig worker support, and promote fairness. Finally, we contemplate the future of ChatGPT in the gig economy, addressing potential limitations, ethical considerations, and anticipated trends, providing a comprehensive understanding of ChatGPT’s transformative potential in this burgeoning sector.

Keywords: ChatGPT; Gig Economy; Freelance professionals; Recruitment and onboarding; Project management; Virtual assistant; Skill development; Financial management; Legal and contract management; Web3 integration; Ethical considerations; Future developments in gig economy (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:fuobcp:978-3-031-45282-6_5

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DOI: 10.1007/978-3-031-45282-6_5

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