When the Crisis Is Triggered

Anne Katrine Lund and Mette Refshauge

Chapter 9 in Mastering Corporate Communication, 2024, pp 187-211 from Springer

Abstract: Abstract Crises are inevitable. Their size, cause and origin may vary, but as a professional communicator you must always be ready to deal with any crises—and preferably prevent them from happening in the first place. This chapter zooms in on the key points of attention and theories in relation to the communication management of crises.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:spr:fuobcp:978-3-031-50232-3_9

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DOI: 10.1007/978-3-031-50232-3_9

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