Digital Technologies and Marketing Innovation

Baohong Sun ()
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Baohong Sun: Cheung Kong Graduate School of Business

Chapter 1 in Brand Intelligence, 2026, pp 1-31 from Springer

Abstract: Abstract Waves of technological disruption have defined the past three decades—each reshaping how businesses create, deliver, and capture value. Yet brands have fallen behind the platforms, facing a profound digital disadvantage that weakens direct relationships and erodes control over data, attention, and trust. This chapter explores both sides of this digital coin: the business value unlocked by successive technological waves, the structural disadvantages brands face in today's digital ecosystem, and the emerging opportunities of a more intelligent, decentralized, and data-driven future. It calls on brands to move beyond adaptation—to reimagine their strategies, reclaim agency, and prepare for the next era of growth. Core Concepts: Web1; Web2; Mobile; IoT; AI; Blockchain; Web3; Digital marketing; Digital dependency; Digital sovereignty; Brand-owned ecosystem; Brand Intelligence.

Date: 2026
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DOI: 10.1007/978-3-032-17490-1_1

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