Collaborative Process Modeling: The Intersport Case Study
Mikael Lind () and
Ulf Seigerroth
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Mikael Lind: Viktoria Institute
A chapter in Handbook on Business Process Management 1, 2010, pp 279-298 from Springer
Abstract:
Abstract Business strategies need to be aligned with business process models. In this chapter, experiences from a collaborative process modeling effort performed at Intersport, Sweden, for the purpose of creating a solid base for taking a business into the future will be elaborated. In this effort, the new process design is aligned with strategic goals. By a codesign approach for deriving business process models, diverse stakeholders’ knowledge and interests are captured in the development of tangible descriptions of the future. Business plans are given a meaning, and participating actors become committed to implement business strategies.
Keywords: Business Process; Business Strategy; Business Plan; Business Process Management; Business Process Model (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ihichp:978-3-642-00416-2_13
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DOI: 10.1007/978-3-642-00416-2_13
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