The Six Core Elements of Business Process Management

Michael Rosemann () and Jan Brocke
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Michael Rosemann: Queensland University of Technology

A chapter in Handbook on Business Process Management 1, 2010, pp 107-122 from Springer

Abstract: Abstract The previous chapters gave an insightful introduction into the various facets of Business Process Management. We now share a rich understanding of the essential ideas behind designing and managing processes for organizational purposes. We have also learned about the various streams of research and development that have influenced contemporary BPM. As a matter of fact, BPM has become a holistic management discipline. As such, it requires that a plethora of facets needs to be addressed for its successful und sustainable application. This chapter provides a framework that consolidates and structures the essential factors that constitute BPM as a whole. Drawing from research in the field of maturity models, we suggest six core elements of BPM: strategic alignment, governance, methods, information technology, people, and culture. These six elements serve as the structure for this BPM Handbook.

Keywords: Business Process; Core Element; Capability Maturity Model; Capability Area; Strategic Alignment (search for similar items in EconPapers)
Date: 2010
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DOI: 10.1007/978-3-642-00416-2_5

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