The Six Core Elements of Business Process Management

Michael Rosemann () and Jan Brocke ()
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Michael Rosemann: Queensland University of Technology
Jan Brocke: University of Liechtenstein

A chapter in Handbook on Business Process Management 1, 2015, pp 105-122 from Springer

Abstract: Abstract The previous chapters gave an insightful introduction into the various facets of Business Process Management. We now share a rich understanding of the essential ideas behind designing, managing and changing processes for a variety of organizational purposes. We have also learned about the streams of research and development that have influenced contemporary BPM. As a result of more than two decades of inter-disciplinary research and a plethora of diverse BPM initiatives in corporations of all sizes and across all industries, BPM has become a holistic management discipline. Consequently, it requires that a number of complementary elements needs to be addressed for its successful und sustainable deployment. This chapter introduces a consolidating framework that provides structure and decomposes BPM into six essential elements. Drawing from research in the field of maturity models and its application in a number of organizations all over the globe, we suggest the following six core elements of BPM: strategic alignment, governance, methods, information technology, people, and culture. These six elements serve as the core structure for this BPM Handbook.

Keywords: Business Process; Core Element; Capability Maturity Model; Capability Area; Strategic Alignment (search for similar items in EconPapers)
Date: 2015
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DOI: 10.1007/978-3-642-45100-3_5

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