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A Human-Centric Co-creation Platform for Solving Wicked Social Challenges

Sofi Perikangas (), Harri Kostilainen (), Reija Paananen (), Anne Määttä () and Sakari Kainulainen ()
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Sofi Perikangas: University of Vaasa
Harri Kostilainen: Diaconia University of Applied Sciences
Reija Paananen: Diaconia University of Applied Sciences
Anne Määttä: Diaconia University of Applied Sciences
Sakari Kainulainen: Diaconia University of Applied Sciences

Chapter Chapter 11 in Social Innovation in Higher Education, 2022, pp 227-244 from Springer

Abstract: Abstract This article introduces DiakHub, a co-creation platform developed on a quadruple helix framework. DiakHub’s innovation activities aim at leading to more functional human-centred service systems and service processes. Human-centric solutions are sought to address problems across governance and administrative silos and boundaries, particularly targeted at the most vulnerable joint service users with complex needs and multiple service agency use. As a University of Applied Sciences, Diak has a unique profile in the Finnish education sector. Its RDI activities focus on improving the wellbeing of those in the most vulnerable positions through co-creating societal innovations, services, and capacity building. DiakHub activity can be verified through co-creation RDI activities and public service innovations. The role of students is central; while engaged in DiakHub activities, they become co-designers and experts, participating in the teaching and RDI activities they are exposed to during their studies.

Keywords: Co-creation; Ecosystem; Complex wicked social challenges; Public sector innovation; Quadruple helix (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1007/978-3-030-84044-0_11

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