Smart Tourism Destination in Madrid

Javier Esteban Curiel (), María Luisa Delgado Jalón, Beatriz Rodríguez Herráez and Arta Antonovica
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Javier Esteban Curiel: Rey Juan Carlos University
María Luisa Delgado Jalón: Rey Juan Carlos University
Beatriz Rodríguez Herráez: Rey Juan Carlos University
Arta Antonovica: Rey Juan Carlos University

Chapter Chapter 8 in Sustainable Smart Cities, 2017, pp 101-114 from Springer

Abstract: Abstract The main objective of this research is to find out what are the principal concepts that characterize the Smart Tourism Destination (within smart city) at this moment and in particular “Smart Hotel” and “Smart Airport.” For the last couple of decades managers of many hotels and airports around the world have used traditional tools for organizing and implementing requirements for sustainable development. Sustainability and the use of smart tools have become the key element to ensure the survival of a hotel/airport in the present global, dynamic, smart, and flat world.

Keywords: Cloud Service; Tourism Industry; Smart City; Loyalty Scheme; Hospitality Industry (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:innchp:978-3-319-40895-8_8

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DOI: 10.1007/978-3-319-40895-8_8

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