 Innovation and Restructuring: The Conceptual Dilemma in the Continuous Process ImprovementUĞur Zel () Chapter 14 in Innovation Policies, Business Creation and Economic Development, 2009, pp 255-265 from Springer Abstract: Abstract The relationship between “continuous improvement,” “reengineering,” and “innovation” has been a heavily debated topic in recent years. However, these concepts (approaches) have interlaced characteristics, but strongly differ in focus. Processes and systems have parts that perform the work of the system and relations among the parts that define how the work should be performed. In the frame of “System Theory,” changes in the relations of the system represent the largest potential for improvement as the relations provide the structure in which the system functions. This chapter examines the differences between the meanings and applications of the concepts innovation and reengineering by using different researchers’ views. Articles and books written on these concepts are used to collect data to form the theoretical background of the chapter. As a conclusion, some evolutions are made to reveal the differences between the concepts in the frame of case studies. Keywords: Business Process; Customer Satisfaction; Continuous Improvement; Total Quality Management; Innovation Concept (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:inschp:978-0-387-79976-6_14 Ordering information: This item can be ordered from DOI: 10.1007/978-0-387-79976-6_14 Access Statistics for this chapter More chapters in International Studies in Entrepreneurship from Springer |
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