Modeling Patient Flows Through the Health care System

Randolph Hall (), David Belson, Pavan Murali and Maged Dessouky
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Randolph Hall: University of Southern California
David Belson: University of Southern California
Pavan Murali: University of Southern California
Maged Dessouky: University of Southern California

Chapter Chapter 1 in Patient Flow, 2013, pp 3-42 from Springer

Abstract: Abstract Health care systems can be evaluated from four perspectives: macro, regional, center, and department. In each case, reduction of patient delay depends on improving interfaces as patients are transferred from activity to activity or department to department. This chapter presents basic tools for resolving delays at interfaces, through mapping the processes by which patients are served, and by developing and implementing measures of system performance. These tools are demonstrated through a case study of the Los Angeles County/University of Southern California Hospital.

Keywords: Process charts; Performance measurement; Health care systems (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:isochp:978-1-4614-9512-3_1

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DOI: 10.1007/978-1-4614-9512-3_1

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